Report, Removal, and Disputes Policy (Notice & Takedown)

This Report, Removal, and Disputes Policy ("Policy") establishes the procedures adopted by Myclose.fan, operated by Web2View ("Platform"), for:

• receiving and handling reports;
• analysis of content, products, services, and events;
• removal, suspension, or limitation of materials;
• resolution of disputes related to content, transactions, and conduct;
• mitigation of legal, financial, and reputational risks.

This Policy applies to all Users, including Content Creators, Sellers, Event Organizers, Subscribers, and Buyers.

The Platform's actions are based on the following principles:

• good faith and proportionality;
• legality and regulatory compliance;
• protection of third-party rights;
• fraud and abuse prevention;
• preservation of Platform integrity;
• legal and operational security.

The Platform does not act as a judicial arbiter, but as a digital environment operator, adopting administrative and technical measures compatible with its function.

Reports may be submitted through:

• internal tools provided on the Platform; and/or
• official contact channels indicated in applicable policies and terms.

Anonymous reports may be analyzed, provided they contain minimum elements that allow for reasonable assessment.

The following may be reported, among others:

• illegal or unlawful content, or content prohibited by the Terms;
• violation of copyright, image rights, or personality rights;
• content involving minors or exploitation;
• fraud, self-fraud, or transaction manipulation;
• hate speech, harassment, or abuse;
• misuse of the Platform for unauthorized activities;
• non-compliance with obligations by Creators, Sellers, or Organizers;
• misleading offers or abusive commercial practices.

To facilitate analysis, reports should contain, whenever possible:

• identification of the reported material, content, product, or event;
• objective description of the alleged violation;
• legal or contractual grounds, when applicable;
• supporting documents or evidence, if available;
• contact information of the reporter (when not anonymous).

Manifestly unfounded or abusive reports may be disregarded.

The Platform will conduct technical, administrative, and risk analysis, which may include:

• manual or automated verification;
• request for additional information;
• comparison with Terms, Policies, and applicable legislation;
• assessment of legal, financial, and operational impact.

The Platform does not guarantee fixed timelines but will make reasonable efforts to analyze cases within a timeframe appropriate to the nature of the case.

During analysis, the Platform may adopt preventive measures, including but not limited to:

• temporary content removal;
• feature suspension;
• access limitation;
• value retention;
• temporary account suspension.

Such measures do not constitute an admission of guilt and may be adopted for immediate risk mitigation.

Once a violation is confirmed, the Platform may apply, individually or cumulatively:

• permanent content removal;
• exclusion of products, events, or listings;
• cancellation of features;
• value retention or compensation;
• account suspension or permanent termination;
• notification to competent authorities, when required by law.

Recurrence may aggravate sanctions.

Disputes between Users (including Creators, Buyers, Sellers, and Organizers) are, as a rule, the exclusive responsibility of the parties involved.

The Platform may, at its discretion:

• mediate communications;
• request clarifications;
• apply internal administrative measures;
• cooperate with authorities or payment providers.

The Platform does not guarantee a favorable outcome for any party.

In cases of alleged copyright or image rights violation, the Platform will follow procedures consistent with international Notice & Takedown practices, and may:

• remove the content;
• request a counter-notification;
• preserve technical records;
• act in accordance with legal determinations.

Misuse of the report mechanism may result in sanctions.

Reports related to fraud, chargebacks, or refunds will be analyzed in conjunction with:

• technical data;
• transaction records;
• behavioral evidence;
• Platform anti-fraud policies.

The Platform may retain values, perform internal compensations, and cooperate with financial institutions.

The Platform:

• does not guarantee the permanence of any content;
• is not liable for Users' exclusive acts;
• is not obligated to maintain reported content, products, or events;
• operates within applicable legal and contractual limits.

Nothing in this Policy creates an obligation of general or prior monitoring.

When required by law or valid order, the Platform may:

• provide information;
• preserve records;
• cooperate with investigations.

Whenever possible, it will respect the principles of necessity, proportionality, and data protection.

This Policy may be changed at any time. The current version will be the one published on the Platform.

Continued use of the Platform implies agreement with the changes.

Questions or communications related to this Policy may be directed to the official channels provided on the Platform.

Email: atendimento@myclose.fan